ja-vie true red jelly flat shoes
SHOES SIZE CHART
-
Our Classic Red Flats. Comfort in a beautiful shade of Red that will add a pop to your outfit!
True Red Flats
Made of patented technology:
With a half inch of cushion in the ball of the foot and arch this flat provides the most cushioning and comfort of all ballet flats-that's why we call it better than barefoot.
Blister proof, with breathable cotton lining and custom sole grip design.
The jelly exterior is 100% flexible, so it molds to your foot and provides unparalleled comfort.
Remember that Ja-vies are EU sizes—you may need to size up! IE: A US size 8 is an EU 39. Check out our sizing guide.
-
Ja-vies are standard European sizing, which run smaller than US sizing. Because they are whole sizes only, they may translate differently to US sizing. For best fit, please reference sizing chart on the top menu bar. We do recommend sizing up if you are a half size or have wider feet.
-
Machine Washable. Remove leather insoles and place shoe in laundry bag. Wash on cold water setting in laundry machine and hang dry (Do not dry in dryer). Re-insert the insoles and your shoes are good to go!
FREE standard shipping within the US on orders of $48 and up, calculated after all coupons and discounts have been applied.
Please allow up to 48 hours for order processing before your order ships. Processing time does not include weekends or federal holidays.
Once your order has shipped, you will receive an email with tracking information. Please note that tracking updates may take some time to appear after the shipping label has been created.
Standard Shipping
$5.95 flat rate for orders under $48.
Ships via USPS.
Please allow 5–9 business days for delivery after your order has shipped.
USPS Priority Shipping
$8.00 flat rate.
Ships via USPS Priority.
Please allow 3–5 business days for delivery after your order has shipped.
Weekend and Holiday Orders
Orders placed over the weekend or on a federal holiday will begin processing on the next business day.
Shipping Fees
Shipping costs are non-refundable, except in cases where the issue was caused by a Ja-vie fulfillment or shipping error.
If you have any questions about shipping, please email us at customercare@ja-vie.com
We want you to Love your Ja-vie as much as we do! If you are not 100% satisfied with your purchase, simply return it to us for a full refund or exchange for another item.
Please see below for our return policy on regular priced items. Please note sales are final for shoes during Black Friday. There are NO RETURNS or EXCHANGES on Black Friday Sale Shoes!
"Return shipping is on Us!"
Here's What we ask:
- Merchandise is unworn and in the same condition that you received it. (We understand that you need to try them on for look, fit, and comfort, but please ensure to do so only on clean indoor floors. Thank you!)
- Merchandise is in its original packaging.
- Merchandise can be returned within 30 days.
- If your purchase is past 30 days and you are unsatisfied with your purchase, please email customercare@ja-vie.com. Please allow 24-48 hours for a response.
Here's How to do it:
- To start your return, please email customercare@ja-vie.com. Please allow 24-48 hours for a response.
- Please include your name, mailing address, email address, and order number so we can quickly process your refund and credit the card used for the purchase.
- You will receive a FedEx return label via email.
-
Ship ja-vie.com returns to:
ja-vie Returns
3860 McGowan Street. Building 3
Long Beach, CA 90808-1702 - Print out the label and affix it to the box. Remove any old shipping labels and seal your box completely.
- Drop your box off at any authorized FedEx shipping center.
- Once your return is received and reviewed, your refund will be processed and a credit will be applied to your credit card. It may take up to a week or two before your refund is officially posted to your credit card.
- For exchanges, your new item will be shipped via standard ground once your returned have been received.
